Litigation Support Today published an article in their February/April ’09 publication called “ABA Outsourcing Opinion – What it Mean to You as a Litigation Support Professional”. It discusses the August 5, 2008 opinion 08-451 released by the American Bar Association (“ABA”), regarding legal teams responsibility of results from outsourced services. In the past attorney’s could place blame on vendors for data processing mistakes, this article explains how they now have to bear the responsibility. This is a great example of how having a SaaS solution for electronic discovery processing can help put control in the firms hands for processing results, eliminating the worry of being held responsible for someone else’s work and managing an outsourced vendor.
Though IPRO’s ESI processing software can be purchased by anyone for on-premises installation, it is often acquired by those who can roll-out the infrastructure to support such a powerful application. It seems that it may be the very implementation of these applications that prevents some firms from handling this work in-house. If the implementation is the obstacle, and the desire is there to take ESI processing in-house, the solution is to go SaaS.
IPRO’s Software as a Service offering, IPRO Nimbus, allows for direct control over the ESI processing but from a remote location where the only resource needed to get the processing completed is an Internet connection. IPRO Nimbus, started out as a try-before-you buy concept for evaluation of the eCapture product but has been growing in popularity to be used as one of the many choices available to those in need of ESI processing solutions. The flexible offering seems to be a natural fit for those Lit Support professionals looking for a way to take control of that responsibility without cumbersome installation requirements or long-term commitments.